Become a Member - Get access to courses, communities, careers and more!

   Certified ScrumMaster®

Certified ScrumMaster®


Certified ScrumMaster®

Certified ScrumMaster Training

All CSM courses are taught by Trainers approved by the Scrum Alliance. Taking a CSM course, passing the CSM test, and accepting the license agreement designates you as a Certified ScrumMaster, which indicates that you have been introduced to and understand the basic concepts you need to perform as a ScrumMaster or team member on a Scrum team. This course also satisfies two elements of the CSD track: Scrum Introduction and Elective.

Certified ScrumMaster Training

Scrum is the fastest growing Agile project management approach and this course provides the Scrum framework, how to apply Scrum to your projects, and how to navigate the cultural change necessary to implement Scrum. By the end of the 2-day course, you’ll be eligible for membership in the Scrum Alliance™ with the designation of Certified ScrumMaster (CSM) and will have a good foundation to begin or continue your journey towards increased productivity, faster ROI, and improved value to your end customers through Scrum.

The Certificate

Certification requires that you be present and participating for the entire class and that you take a short on-line exam within 60 days of completing the course. We do not use computers in this class and we request that you use your electronic devices only at break times. More information about the certification and test is available here.

The Course

This class runs from 9:00 AM to 5:00 PM. Course attendees are encouraged to have basic knowledge of the Scrum framework from books, journal articles, and online content. Prior experience with Scrum is a plus. We highly recommend that you also read Agile Project Management with Scrum by Ken Schwaber and read this article.

The class a highly interactive and immersive, leveraging many techniques of accelerated learning. Come prepared to participate in many hands-on exercises and a practice Scrum project to help get both the concepts and the feel of Scrum. We start with the values and principles of Agile development, learn the handful of roles, meetings and artifacts of Scrum and then look at the practices of a typical Scrum Team. We will also see how Teams mature, how the ScrumMaster role is key Scrum success and what kinds of speed bumps you may encounter in your organization as it changes the way work is done. Click here to see a more complete class agenda.

The Venues

Our public classes are held at business-class venues with the amenities you would expect. We try to have plenty of elbow room and wall space for the class work. We provide morning and afternoon snacks, lunch and beverages throughout the day. All of this is included in the course price. Parking is also included. Ask us about hotel discounts if you have to stay overnight.

For private classes, we will use whatever space your company has available or arrange for a public space when needed.

The Instructor

Roger Brown has been coaching and training in Agile and Scrum since 2004. He was a software developer for more years than he cares to admit, working in many domains and systems. His development experience includes Dartmouth College, Microsoft and TeleAtlas. He was active in internet programming before the "world-wide web" existed.

Roger has done Agile and Scrum training in the US, Canada, Hong Kong, Tokyo, Belgium, Sweden, Australia and India. He prefers to stay close to home in California these days, though, so you will see most of our classes happening on the West Coast, USA.

Roger spends at least half of his time coaching Scrum Teams and the organizations around them. His clients include many small, unknown companies and many big, well-known companies, most of them in California. He is a founding member of the Scrum Alliance Certified Scrum Coach program.

You can see a list of our training and coaching clients here.

Why Choose This Class?

There are many choices for Scrum Alliance Scrum Certification™. There are dozens of trainers who fly in to California to do a CSM every once in a while. We are located in San Diego and have been doing classes in San Francisco, Silicon Valley and Los Angeles since 2008. So what? It means that you Californians can get personalized follow-up coaching and private training in Scrum, Lean and Agile Development from a local one-stop shop instead of trying to figure out where your instructor came from.

In addition, this class is a lot of fun. Many people have remarked that it is the best technical course they have ever attended. Accelerated Learning techniques are not only engaging, they greatly increase your learning and retention. Take a look here at some comments from our clients.

We don't give away any prizes or do any raffles, but you will leave the class with these new possessions:

  • A solid understanding of the Agile values and principles
  • A good feel for how and why Scrum works
  • A stress ball to help you deal with organizational impediments
  • A printed copy of the class slides full of whatever notes you take
  • A 2-year membership in the Scrum Alliance
  • An invitation to take the exam for certification (it's easy!)
  • Membership in a few Scrum-related discussion groups
  • 14 PDUs if you are a PMP

Private Training and Coaching

If you have 8 or more people looking for certification, want Agile training for many people with no concern for the certificate or have a team or two to get started, contact us for targeted training.


11-12 Dec 2014


San Diego, CA, United States of America


Radisson Hotel San Diego
11520 W. Bernardo Ct.
San Diego, CA, United States of America 92127




Discounted seats available. Contact Roger Brown for more information.


About the Instructor

Roger Brown is an independent Agile Coach who provides training, consulting and coaching services in Agile software development areas including Scrum project management and enterprise agile adoption. Roger also does training and mentoring in agile engineering practices such as Test-Driven Development, automated acceptance testing and continuous integration. Roger is focused on helping companies and individuals find their own best approaches to the use of agile methods.

Roger is a Certified Scrum Trainer and Certified Scrum Coach. He is a member of the Scrum Alliance, the Agile Alliance and the Agile Project Leadership Network (APLN). Roger is a founding member and certification board member for the Certified Scrum Coach program. Roger is a veteran software engineer, technical project manager and people manager. He has worked with both large and small companies in many industries. His work experience includes Dartmouth College, Vicinity Corporation, Microsoft and TeleAtlas.


"This is a must-have for someone struggling to introduce Scrum to their organization/team. One comes out so much richer with ideas and solutions. Kudos to Roger!" - Barclays Global Investors

"The CSM course exceeded my expectations for content, delivery, team dynamics, and fun! I thoroughly enjoyed and benefitted from this experience!" - Anonymous

"Roger turned me from a skeptic to a firm believer in Scrum and Agile, eager to effect change in my organization" - Raptr Inc

"Roger made it fun to learn!" - Independent Consultant


Certified Scrum Master Course Agenda

These are the topics we try to cover in class. As with life in general, there is more to do than time to do it, so we have to prioritize to suit the participants' interest. We also cover many other topics as they come up, some in real time and some in the parking lot section at the end. For any special-interest topics we do not get to, we follow up the class with our list of Agile/Scrum articles.

Agile Principles

  • Agile software development implements Lean principles and dynamics.
  • Scrum is one form of Agile, designed initially for software development but applicable to other kinds of work.

Empirical Process

  • Agile success relies on “Empirical Process”
  • Improvement comes from a continuous learning cycle we call “Inspect and Adapt”.

Scrum Framework

  • Scrum has 4 meetings and 3 artifacts
  • Scrum has 3 roles that share the responsibility of creating value in small increments
  • The roles complement each other to create a balanced team

Scrum Execution

  • Scrum organizes work into 1-4 week time boxes called Sprints
  • Each Sprint has 4 primary meetings
  • The bulk of the time is spent creating value in the form of a product


  • Scrum works best when the Team achieves a smooth flow of work
  • Scrum dynamics are based on the mathematics of queuing theory that we
  • use to manage the Internet

Scrum Planning

  • Scrum planning is continuous
  • Scrum planning happens at 5 levels, each with a different time horizon
  • The Product Backlog is the primary source of work to be completed and value to be delivered

User Stories

  • User Stories are simple descriptions of desired functionality
  • User Stories have two attributes that are helpful for planning: size and priority
  • Stories are elaborated just-in-time for implementation


  • Priorities help the Scrum Team decide what to do next
  • Priorities help with long term planning
  • Prioritization can be done in many ways, based on many criteria


  • Agile estimation is done at both the high level and the low level
  • Estimates are used for planning and for tracking progress
  • Estimates are done quickly, by the Delivery Team
  • Estimates are not commitments

Scrum Enhancers

  • A 1-sprint look-ahead on stories will help the flow
  • Defining Ready and Done will dramatically reduce time waste

Long Term Planning

  • Scrum-built products may have Roadmaps and Release Plans
  • Team velocity is a measure used in long term planning

 Scaling Scrum Up and Out

  • Scrum can scale to many Teams
  • Distributed Scrum is constrained by the laws of physics but there are patterns that can help

Class Project

  • Scrum Simulation

Team Growth

  • Scrum motivates more effectively that traditional financial motivators
  • Teams go through stages
  • Agile technical practices enhance Team success

ScrumMaster Duties

  • The ScrumMaster is responsible for the health and growth of the Scrum Team
  • The ScrumMaster is a facilitator, mentor, negotiator, protector, coach and servant leader

ScrumMaster Skills

  • Listening skills are key to success
  • Knowing how to ask powerful questions will help you coach the Team
  • Modeling desired behavior and use of language can have a strong influence on your Team

Technical Practices

  • Agile technical practices enhance Team success
  • Agile Testing Basics

Scrum Adoption

  • Scrum is simple but not easy
  • Organizations are resistant to change
  • Choosing the easy parts may fail to give the desired results

Parking Lot 

  • Your Topics


  • Personal Actions
  • Class Evaluation
  • Class Picture
  • Graduation Ceremony



Who Should Attend?

This class is a basic introduction to Scrum, so it is appropriate for anyone who wants to understand how Scrum works. We put special emphasis on the ScrumMaster role, but the content is appropriate for anyone who

  • is a working ScrumMaster
  • is curious to see about becoming a ScrumMaster
  • wants to see what is missing in their Scrum implementation
  • wants to introduce Scrum into their organization
  • will be on a Scrum team or managing people who are

We commonly see people from many industry job categories in our classes including

  • Developers
  • Testers
  • Project Managers
  • People Managers
  • Executives
  • PMO Staff
  • IT Staff
  • Architects
  • Business Analysts
  • Tech Writers

And, Scrum is not just for software. Scrum is a framework for managing any type of product development where teams can get the work done sooner. We have had people come to learn about Scrum for application in other domain including

  • Marketing
  • Sales
  • IT Operations
  • Hardware Design
  • Factory Design
  • Process Definition
  • Non-Profit Fund Raising
  • Media Campaigns
  • Content Development