Private: CSM  

Private: CSM

Simply the Best Value Globally | Boost Your Career as a Scrum Master | 3000+ Recent Reviews: "The BERTEIG team has mastered the art of Online Learning, you will not be bored"


Private: CSM

Certified ScrumMaster


All CSM courses are taught by Trainers approved by the Scrum Alliance. Taking a CSM course, accepting the license agreement, and passing the CSM test designates you as a Certified ScrumMaster, which indicates that you have been introduced to and understand the basic concepts you need to perform as a ScrumMaster or team member on a Scrum team. This course also satisfies two elements of the CSD track: Scrum Introduction and Elective.


7-8 Dec 2021

Starting At:

11:00 EST for 8.0 hours


Surrey,, BC, Canada




RCMP E Division HQ
14200 Green Timbers Way,
Surrey,, BC, Canada V3T 6P3




The CSM learning event begins at 8:00am sharp and ends by 2:30pm each day (Pacific Time - Vancouver).

Please aim to arrive no later than 7:45am.

It is important that participants arrive on time and adhere to the lengths of each break.


There are three things you must do beforehand to prepare for the event.

1. Complete pre-work at
2. Set up Zoom for video conferencing
3. Get familiar with Miro whiteboard collaboration


1. Complete pre-work at

This is our portal to share training related files and content with participants. All participants are expected to have completed the preparatory work before the start of the class.

Failure to do so, will mean rescheduling and application of the $150 Rescheduling Fee.


2. Set up Zoom for video conferencing

This event requires that you are connected to our Zoom video conference and have working audio and video turned on. This course is interactive and you must be "present" virtually.

We strongly recommend downloading and installing the Client for Meeting software on your laptop or desktop. If applications cannot be installed, you may use your web browser. 


3. Get familiar with Miro whiteboard collaboration

Miro is a virtual real-time collaborative whiteboard. Much of the group work in the event will be done on Miro. You will be invited to a BERTEIG board at the start of the event.

Please watch this video to become more familiar with Miro.


To minimise disruptions, please make sure that Zoom and Miro are both working before joining the Learning Event.





Other books you may wish to consider reading as part of your learning:

  • Good to Great by Jim Collins
  • Built to Last by Jim Collins
  • Agile Software Development with Scrum by Ken Schwaber and Mike Beedle
  • Agile Retrospectives by Esther Derby and Diana Larsen
  • The Corporate Culture Survival Guide by Edgar H Schein
  • Lean Software Development by Mary Poppendieck and Tom Poppendieck
  • Agile Project Management with Scrum by Ken Schwaber
  • The Systems Bible by John Gall
  • The Mythical Man Month by Frederick P Brooks
  • The Goal by Eliyahu M Goldratt and Jeff Cox
  • The Wisdom of Teams by Jon R Katzenbach and Douglas K Smith
  • Fearless Change by Mary Lynn Manns and Linda Rising
  • The Enterprise and Scrum by Ken Schwaber
  • Refactoring by Martin Fowler, et al
  • Test Driven Development by Example by Kent Beck
  • Working Effectively with Legacy Code by Michael Feathers
  • The Great ScrumMaster: #ScrumMasterWay by Zuzana Sochova
  • Beyond the Culture of Contest by Michael Karlberg
  • Organize for Complexity by Niels Pflaeging
  • Reinventing Organizations by Frederic Laloux
  • Emotional Science by Michael K Sahota and Audree Tara Sahota
  • I Am Not a Great Leader by Mishkin Berteig




Two full days 9:00am to 4:30pm with 4 breaks of 10 mins and a 60 min lunch break per day.

If you are a member of the Project Management Institute®, this course counts for 16 PDU's and as part of the requirements towards the PMI-ACP designation.


Contact us to find out how you can schedule private training for your team!




If you are experiencing economic hardship, please contact us.


Who is it for?

Team Leads, Project Managers, HR Managers, Functional Managers, Executives, Executive Assistants and Sales People.

  • If you have been doing Agile or Scrum for years, this course is a valuable reminder of the details, is great for networking and learning from peers, and a great start to an intensive path of certification.
  • If you are considering using Scrum, this is a great opportunity to learn about the best circumstances to use Scrum, common challenges, what results to expect… and when not to use it!

Who should NOT attend: people who are purely technical with no interest in working with people, people who are uncomfortable with discussions about interpersonal dynamics, people who don’t want their teams to improve.

This course is strongly recommended for Team Leads and HR Managers who are responsible for creating a high performance work environment, Executives who want to transform their business, and Project Managers who need to know how to work with Agile and Scrum teams.